FEES & REBATES
We are committed to providing accessible and high-quality counselling and clinical supervision services to our clients.
You don't need a referral to see a counsellor. However, you may be able to use your private insurance , EPC, or NDIS plan for our services. Sonia is a registered provider for the National Disability Insurance Scheme since May 2019. Many private health funds cover 'Counselling and Psychology' in their extras cover. Each fund is different and can change over time. It is best to check with your provider about the details of your cover and entitlements for a rebate.
Eligible members of Police Health with relevant policies are also able to claim counselling as part of their extras benefits. Supervisees are also entitled to claim a tax deduction for the clinical supervision fee.
At House of Change, individual counselling sessions are 50 minutes in length. Payments for the cost of each session is made on the same day you attend. Payments can be made via direct transition, cash, or card.
Once you have booked an appointment with us, should you need to cancel or reschedule your appointment, we kindly ask that you contact us via phone to inform us of your cancellation at least 48 hours before your appointment date to avoid the possible cancellation fee.
Please feel free to contact us directly via telephone or email for any payment related queries.